Frequently Asked Questions

Where can I check availability and make a reservation?

Explore our accommodations and make a reservation. Send us a message! Call, Whatsapp or text 1 (866) 928-7836. Contact us @gopebblesnow on Facebook, Instagram or TiKTok.

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We would like to make a group reservation. Where can we see options for our group?

Simply enter the number of guests above and a package will be recommended for your group. or send us a message above.

What does “All Inclusive” mean?

At Pebbles there are no additional fees for most amenities – parking, firewood, Wi-Fi, water sport equipment, bikes and more. No hidden or extra fees. It’s all included in your booking fee during some promotion periods.

What is your cancellation policy?

The cancellation policy is available at this link. Advance non refundable – 10% off. Use coupon: Best at checkout.

What is the fee for parking?

Parking is free for one vehicle per cottage Pay for additional vehicles at this link. Vehicles parked illegally will be tagged and towed at owners expense. Par only in the parking area.

Is Wi-Fi available?

Wifi is complimentary with your reservation. Each cottage has dedicated Wi-Fi access and is not shared with other guests. So your Wi-Fi is secure and fast at all times. Especially if you need to work while on vacation.

Is smoking allowed at the resort?

Smoking is strictly prohibited at the resort – both outdoors on the property and inside all buildings. Your deposit will not be returned if you violate this rule. The property is surrounded by 1000 acres of dry brush which is a significant fire hazard.

Are Pets & Service Animals allowed?

Pebbles Beach Resort is a hypoallergenic resort and pets are not allowed. However service animals are allowed in accordance to the Customer Service Standard of the AODA. With 5 million people across Canada plagued with allergies, Pebbles is committed to ensuring all our guests have a relaxing stay.

Can I visit the Resort prior to my check-in date?

Visitors are not permitted at the Resort without a prior written appointment to ensure the best experience for our staying guests. If you have already made a reservation and decide to cancel because a visit was not permitted, the standard cancellation policy will still apply. Trespassers will be prosecuted. All areas of the property are monitored.

Do you offer meals?

All cottages have full well equipped kitchens. We do offer catered meals. Contact us for more information and menu options.

What taxes and fees are charged with reservations?

13% HST and the 4% Municipal Accommodation Tax (MAT) will be added to all charges for accommodations and HST is added to all services. An additional service fee may apply during the peak season.

What payment options are available?

Pebbles Beach Resort accepts e-transfer, credit cards (American Express, MasterCard, and Visa), bank transfers and cash. Full payment is due on reservation. All charges and rates are in Canadian Dollars. Canadian and American cash is also accepted. USD exchange rate varies.

Do you offer cots or cribs?

We recognize it can be challenging vacationing with kids. We want to make it easier for our guests! Cribs are not available. However, guests may bring their own cribs only upon receiving express written consent to do so from Pebbles. Guests are generally not permitted to being their own furniture to the Resort. The Resort reserves the right to decline any such requests.

I’m coming from the United States. What should I consider before leaving?

U.S. citizens will be required to present an acceptable document for re-entry to the United States. For more information, please visit the Canadian government visa website for more information.