Below are our cancellation policies for accommodations and specials events
Accommodations
Below is the cancellation schedule for accommodations.
Days before check-in | Refund amount |
Over 61 days | 90% of total payment |
31-60 days | 70% of total payment |
15 to 30 days | 50% of total payment |
Less than 15 days | 0% of total payment |
A $200 non-refundable fee is charged on all cancelled reservations. This amount will be deducted from the amount to be refunded.
Cancellation coverage is available. Details.
Book with Confidence
Flexible terms and cancellation insurance. We understand that sometimes unavoidable circumstances require guests to cancel a reservation. Purchase cancellation insurance at reservation check out.
Covid-19 Cancellations
We continue to ensure our property meets the highest safety and health standards and we’ve added COVID-19 insurance coverage so you’ll be taken care. Details.
Special Events (Weddings and Corporate Retreats)
Full payment required within 180 days of your event date. Reservations are confirmed on receipt of a non-refundable deposit of 10% of the total fee.
Days before event date | Refund amount |
Over 120 days | 70% of total payment |
60 to 120 days | 50% of total payment |
Less than 60 days | 0% of total payment |
A $500 non-refundable fee is charged on all cancelled reservations. This amount will be deducted from the amount to be refunded.