Cancellation policy


Below are our cancellation policies for accommodations and specials events

Accommodations

Below is the cancellation schedule for accommodations.

Days before check-inRefund amount
Over 61 days90% of total payment
31-60 days  70% of total payment
15 to 30 days 50% of total payment
Less than 15 days0% of total payment

A $200 non-refundable fee is charged on all cancelled reservations. This amount will be deducted from the amount to be refunded.

Cancellation coverage is available. Details.


Book with Confidence

Flexible terms and cancellation insurance. We understand that sometimes unavoidable circumstances require guests to cancel a reservation. Purchase cancellation insurance at reservation check out.

Covid-19 Cancellations

We continue to ensure our property meets the highest safety and health standards and we’ve added COVID-19 insurance coverage so you’ll be taken care. Details.


Special Events (Weddings and Corporate Retreats)

Full payment required within 180 days of your event date. Reservations are confirmed on receipt of a non-refundable deposit of 10% of the total fee.

Days before event dateRefund amount
Over 120 days70% of total payment
60 to 120 days  50% of total payment
Less than 60 days 0% of total payment

A $500 non-refundable fee is charged on all cancelled reservations. This amount will be deducted from the amount to be refunded.