Pebbles has reviewed the cancellation policies of leading resorts in prince Edward County and we can confirm that our cancellation policy is the most flexible and with the lowest penalties. We are also one of the few resorts that offer Cancellation Coverage.
Questions?
Why Book with Confidence?
- Flexibility: Generous cancellation windows allow you to plan worry-free.
- Transparency: Clear terms and refund policies ensure no surprises.
- Support: Our team is here to help you reschedule or adjust your plans as needed.
We look forward to hosting you! For questions or assistance, feel free to contact us. Call / Text / WhatsApp 1 (866) 928-7836 or send us a message below. Or message us @gopebblesnow on Facebook, Instagram or TikTok.
1. Individual Reservations:
- Individual reservations means reservations for under 8 guests.
- Full Refund: Cancel at least 7 days prior to check-in by 4 p.m. ET to receive a full refund minus a 3% service charge.
- Partial Refund: Cancellations made 3–6 days prior to check-in will receive a 50% refund.
- No Refund: Cancellations made less than 3 days prior to check-in.
2. Group Reservations
- Group reservations means reservations for over 7 guests.
- Refundable Deposit Grace Period: A 10% deposit is required to secure your booking. You may cancel within 48 hours of booking to receive a full refund of your deposit less a 3% service fee.
- Full Refund: Cancel at least 90 days prior to check-in by 4 p.m. ET to receive a full refund minus the 10% deposit.
- Partial Refund: Cancelations made 60–89 days prior will receive a 50% refund.
3. Special Events and Packages:
- Full payment is required 90 days prior to the event.
- Refund Terms:
- Cancel at least 30 days prior to arrival for a full refund minus a 10% non-refundable deposit.
- Cancelations made 15–29 days prior will receive a 50% refund.
- Cancelations made 7–14 days prior will receive a 25% refund.
4. Flexible Rescheduling Options:
Guests may reschedule their reservations without penalty up to 7 days prior for individual bookings or 30 days prior for group reservations.
Cancellation Coverage
We offer optional cancellation coverage to provide additional protection for your booking. With this coverage, you can receive a full refund even closer to your stay in case of unforeseen circumstances. Ask us for more details when booking or during your stay.